Medical Practice Manager

A full-time position is available for the right candidate to take on a leadership role as a medical practice manager for our well established and busy medical practice located 15 min from Canberra CBD.

This is a challenging role for an experienced medical practice manager who enjoys interfacing with people, has a strong sense of integrity and who enjoys growing businesses. The successful candidate will enjoy a welcoming long-term working environment, with opportunities for further professional development, including the opportunity to become a state manager for all our ACT practices.

As the practice manager, the role will require oversight and management of the practice in all aspects of medical practice management.

We are seeking a candidate who has the following experience:

A minimum of 2 years of management experience in managing medical practices in Australia.

A diploma in practice management (HLT57715) or equivalent, or a degree in healthcare management will be looked at favourably but is not a strict requirement for this role.

Duties and Responsibilities:

Operations

• Overseeing the day to day management of the practice.
• Staff management and rostering.
• Keeping up-to-date on Covid-19 (and other infections disease developments) and developing standard operating procedures to ensure the practice remains safe and compliant to meet public health and safety requirements.

Medicare Billings & Practice Performance

• Managing medicare claims including following up on medicare and work cover payments.
• Promoting the practice through finding additional streams of revenue and controlling expenditure.
• Working with our in-house accountant and senior receptionists the practice to develop a quarterly performance reports and recommendations which covers the main operational, financial and human resource developments and issues.

Human Resources

• Coordinating the hiring of new staff including interviews, and staff induction.
• Encouraging staff motivation and professional development.
• Ensuring a safe and inclusive work environment for staff and a safe and welcoming environment for our patients.
• Implementing recruitment strategies for healthcare professionals and administration staff as needed.
• Arranging locum cover for visiting GPs as needed.

Clinical Governance and Safety

• Ensuring clinical governance processes are in place, adhered to and monitored.
• Recording and reporting on any incidents in accordance with accreditation requirements.
• Exercising duty of care including meeting practice standards and accountability.
• Maintaining patient (and practice) confidentiality and dignity at all times.

Practice Accreditation & IT

• Keeping up-to-date paper work for PIPs, WIPs and other incentives and grants.
• Lodging and managing provider number applications for general practitioners.
• Applying for reaccreditation for all practices.
• Ensuring medical records are backed up and secured periodically, and practice software is kept up-to-date and running smoothly.
• Ensuring cybersecurity risk is minimised.

The successful candidate will first undergo an interview with the Founding Director and will be placed for a 3 month paid trial period, before a permanent position is awarded. The salary will be as per experience, with a yearly performance bonus of up to 10% for strong performance based on set KPIs.

We are excited to welcome the right candidate into our family of practices.

FRE123