Senior Receptionist
Temple Day Spa, experiencing continual growth, is thrilled to offer a vibrant and challenging opportunity for Senior Receptionist at either our Unley or brand new Semaphore location opening next month.
This role is tailored for individuals who possess extraordinary organisational skills and flourish in a high-energy setting. The Senior Receptionist position demands constant vigilance and efficiency, as you'll be the first point of contact for clients visiting for appointments, purchasing gift vouchers, or products, as well as handling five incoming phone lines, online bookings, sales and daily spa operations.
You'll be at the epicenter of activity, managing a non-stop flow of tasks throughout your shift.
Your prior experience in a high-traffic hospitality or customer service environment will be a significant advantage, as it will have prepared you for the agility and resilience required in this demanding role.
On a daily basis, you will be managing a busy reception area, coordinating client appointments, handling inquiries, and maintaining the high level of service that Temple Day Spa is known for.
DUTIES AND RESPONSIBILITIES
Include but not limited to:
- Providing exceptional client service at the spa's front desk, being the welcoming face of the spa and hosting client experiences.
- Efficiently coordinating and managing client appointments, while adeptly handling any scheduling challenges.
- Upholding the spa's high standards by maintaining policies, procedures, and service protocols.
- Ensuring compliance with health and safety standards, and maintaining a secure and welcoming environment for all clients.
- Addressing and resolving any client concerns or issues, ensuring each client leaves satisfied.
- Taking direction from the marketing department regarding the promotion of the spa, contributing to its visibility and client engagement.
- Keeping the reception area well-organised and presentable.
- Carrying out administrative tasks efficiently, including data entry and record-keeping, to support the spa's operations.
- Collaborating with the spa management team to continuously enhance client experiences and services.
REQUIRED SKILLS AND EXPERIENCE
- Experience in a fast-paced hospitality or customer service role.
- Strong capability in managing front desk operations and client services.
- Proficiency in Microsoft Office and basic IT skills for varied administrative tasks.
- A flexible, proactive approach, capable of managing the dynamic demands of a busy spa.
- Excellent communication skills, both verbal and written, to engage confidently with clients.
- Outstanding organisational skills, attention to detail, and the ability to prioritise in a rapidly changing environment.
- A collaborative attitude, working effectively with both management and staff.
- An unrestricted driver's license for potential mobility-related tasks.
REMUNERATION AND BENEFITS
- Attractive Salary (pro-rata FTE) + Superannuation.
- Spa Treatment Allowance
We have multiple roles available and can work a full-time schedule or more casual offering. Flexible for the right candidate.
LEA123
- JOIN OUR TEAM AS A MEDICAL RECEPTIONIST!
- Posted By: Alma Street Medical
- Posted Date: 2024-09-18
- Location:Rockhampton QLD 4700
- JOIN OUR TEAM AS A MEDICAL RECEPTIONIST! Alma Street Medical - Rockhampton, QLD Permanent Part...
- Medical Receptionist
- Posted By: Avalon Family Medical Practice
- Posted Date: 2024-08-27
- Location:Avalon Beach NSW 2107
- Seeking a Medical Receptionist to work part-time (three days per week) in our busy and friendly medi...
- Dental Clinic Receptionist- Sydney
- Posted By: HealthcareLink Support
- Posted Date: 2024-08-24
- Location:Haymarket NSW 2000
- About the PRACTICE: A professional & friendly practice is seeking a full time/part time receptionis...
- Medical Receptionist
- Posted By: Adelaide Eye and Retina Centre
- Posted Date: 2024-06-03
- Location:Adelaide SA 5000
- We are a busy Ophthalmology practice seeking a confident individual to join our friendly team on a p...
- Medical Receptionist
- Posted By: Eltham Physiotherapy and Sports Injuries
- Posted Date: 2024-06-03
- Location:Eltham VIC 3095
- An exciting opportunity is available for a positive and proactive part-time receptionist to join the...
Management/Admin Courses
- Courses that can advance your career
- As a member you get exclusive discounted access of courses
- A range of topics dedicated to your profession specific learning needs
- Courses delivered by a range of highly qualified learning provider partners
Are you thinking of a new career move?
Want best job offers come to you?
Become an In-Demand Candidate
- Expand your options, 10,000+ employers on the network and growing
- Take your career to new heights. Let practices reach out to you!
- Be confident in our partnership. All opportunities are screened. We never share your personal details.
- No risk. This program is 100% free for professionals.