Journey Coordinator – Stepped Care - Townsville QLD (JOB -10003759)

• Up to $15,900 salary sacrificing
• Annual leave loading of 17.5% and 5 weeks annual leave
• Relocation assistance
• 10 Days Paid Professional Development Leave
• Continuous Professional Development
• Paid Parental Leave and Paid Partner Leave
• EAP for you and your family
• External supervision benefits
• Work with a supportive, dynamic and innovative leadership team
• Have your birthday off on us!
• Recognition of service ($500 after 2 years of service!)

Job Title:  Journey Coordinator – Stepped Care - Townsville, Queensland.

Job Type:  Permanent – Full-Time or Part-Time.

Practice Information:
This organisation has been providing allied health, community aged care, mental health and wellbeing services for 30-years. A provider of culturally competent community based and outreach health care services since 1993; this is a vibrant not-for-profit organisation servicing over 50 communities throughout remote and rural Queensland. With a large team of multidisciplinary health professionals, they boast strong community connections and a passion for supporting ‘healthier people’.

Position Description:
Are you interested in being part of one of Australia’s leading regional and community-based Mental Health Service providers? Part Time- and Full-Time roles available in Townsville.

Come for the life experience, stay for the lifestyle!

This organisation is currently seeking adaptable Journey Coordinators within the Stepped Care service system to join their team. The Journey Coordinators are dedicated positions within the Stepped Care service system that operates as an independent partner in a person’s care journey and may be a standalone service, delivered within a Front Door service, or delivered as an adjunct to another Stepped Care service offering. The Journey Coordinators will ensure that individuals are placed at the centre of their own health and wellbeing, and experience improved care and mental health. Your primary responsibility will be to deliver high-quality support and services by improving outcomes for Stepped Care participants. Continue to build psycho-social education, support to access self-management approaches including digital mental health services and group programs amongst facilitating the Stepped Care model of ensure the quality, continuity and coordination of care between service providers. This role is offered on a full-time or part-time basis to suit your lifestyle. This role is based in Townsville and has outreach travel. It's challenging, but we make a difference. The organisation is seeking a dedicated individuals who are culturally sensitive and adaptable, with the ability to work both independently and autonomously. You will have high-level communication and negotiation skills to establish and support respectful and trusting relationships with individuals, teams, staff and the community at large. Their teams come from across Australia, and include a wide range of ages, skills, and specialisations, so you’ll be working with the best! This variety enables us to collaborate in our engagement with clients and learn from one another’s viewpoints.

What is Stepped Care?

• The new stepped care model has five principles:
• Support starts at time of asking
• Every interaction builds confidence in the system
• Overwhelmingly compassionate
• Outcomes that really matter
• The system stretches, not the person These principles provide the foundation for the future system and will guide service delivery.

We love our work - so will you!

If you have a solid sense of connecting with communities, and are genuinely interested in making a real difference, this could be the role for you! You’ll be joining a fantastic support network, from your colleagues across QLD, to the wider team of mental health professionals and allied health professionals.

About You:
This organisation is seeking individuals who have the following qualities and experience:

• Ability to establish, develop and maintain multiple productive working relationships and networks
• Experience identifying and delivering partnership and collaboration opportunities that enhance consumer outcomes and improve the service system
• An understanding of mental health challenges and how they inform an individual’s experience
• Ability to develop and maintain a genuine relationship with individuals accessing Stepped Care
• Ability to adopt a recovery-focused, person centered, strengths based and trauma informed approach
• At minimum a Certificate IV in any Mental Health related qualifications.
• Only those with suitable qualifications will be considered.

After Hours Requirements:  No

Salary Information: 
Excellent starting salaries $73,000 - $82,000 (commensurate with experience), plus 5 weeks annual leave.

About Townsville:
There are plenty of lifestyle benefits associated with living and working in North Queensland. Great schools, recreational activities, James Cook University, the Great Barrier Reef, and only a stone's throw from the beautiful Magnetic Island! It is the second capital city of Queensland and has a tropical lifestyle that offers 300 days of sunshine a year. Make the move to Townsville today.

For more information on this position, please contact us now.

Please apply via the 'Apply Now' button on this page.

Following successful placement, eligible candidates may be entitled to receive support and financial assistance through Health Workforce Queensland's comprehensive workforce attraction and retention incentives. This position may be eligible for a scholarship or bursary for ongoing professional development.

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