Yeronga Medical Centre

429 Fairfield Road, Yeronga, Qld 4104

 

 

This Practice is committed to providing the highest standards in comprehensive general practice care to all individuals and families in the community.

Our friendly practice staff are available to make your appointment or help in any way. Patient questionnaires are available in the waiting room; we welcome your feedback and suggestions.

Also available in the waiting room is a selection of educational leaflets and resources for your information.

Hours

Monday – Friday: 8.00am – 5.30pm

Saturday 8.00am – by appointment

The doctors

Dr Tim Bresseleers

Dr Jane Yuan

Dr Catherine O'Neill 

Dr Kah Ho

 

Practice Nurse

Maria McWirther

 

 Reception staff

Pitsa Lathouras

Susan West

Christina Christodoulou

 

 

 

 

Services Provided Include:

 

General check ups and health care

 

Women’s and Men’s Health

 ECG (Heart Monitoring)

Spirometry (Lung Function Test)

Immunisations (Including travel advice)

Minor Surgery (including suturing, excisions of moles and skin cancers)

Cryotherapy (for sun spots and warts)

Insurance Medicals and Reports

Work Cover (examination, treatment and follow ups)

Pre-Employment Medicals

Smoking Cessation

Care Planning

Health Assessments and Health Checks

Appointments

To make an appointment, you may either phone the surgery on 07 3848 4363  or call into the surgery during surgery hours.

Appointments are made at 10 minute intervals. Please inform staff if you need a longer appointment. Appointment bookings are required for all patients. This surgery does run by appointment, but emergency situations will always take priority. If you cannot attend your appointment for any reason, please phone the surgery as soon as possible to cancel.

When making an appointment for vaccinations, please inform the reception staff, as this will allow for adequate time and avoid double bookings of the treatment room. This is particularly important for baby and children’s vaccinations. Please remember to bring your child’s vaccination record book.

When you arrive for your appointment please have your Medicare Card ready and inform staff of any changes to your personal details.

If you suspect you or your child may have an infectious disease, or you feel too ill to sit in the waiting room, please advise the reception staff.

If you or your family require an interpreter during your appointment, we can organise this for you. Please let us know when making the appointment.

Billing

Bulk-billing is available for patients with a current Medicare Card or Veteran Affairs Card.

Visitors from overseas or patients without a Medicare Card will be charged a standard fee of $60.00, payable before the consultation

Completion of insurance medical forms, medicals for a commercial drivers licence or other medicals are not bulk billed. The receptionist will advise the amount before the consultation.

Please be aware that most specialists, private hospitals, some scans and ultrasounds are not bulk billed and there may be a cost involved. It is advised to phone the appropriate service for their costing.

If you have any difficulties in paying our fees, please discuss this with us.

 

 

After Hours Care

You may contact Family Care Medical Services on 13 74 25 . Patients are bulk billed if they are Pensioners, Concession Card holders, Veteran Affairs or Children under the age of 16 years. All others will be charged a fee if not a member of the Family Care Friendly Society.

Please see the receptionist for further questions and information regarding after hours services.

Telephone Calls

It may not always be possible for you to speak with your doctor on the phone during surgery hours. The receptionist will take your details and pass the information on to the doctor concerned.

Results

Results are not given over the phone and must be discussed with the doctor during consultation.  We advise that patients return to the surgery for follow up of their test results.  This practice has both a manual and electronic recall system.

This practice participates in various national and state reminder systems such as Pap Smear Register, Breast Screen Qld, National Bowel Cancer Screening and Australian Immunisation Register.

Prescriptions

Prescriptions are not supplied without an appointment unless you have prior arrangements with the doctor.

 

Your Privacy

Your medical record is a confidential document. It is a policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized members of staff. For your own confidentiality, we are unable to disclose any information to another party, i.e. spouse, children and other relatives. We abide by the 10 national Privacy Principles available at www.privacy.gov.au/health/index.html. The Yeronga Medical Centre privacy policy is available to all patients. Please ask our reception staff for a full copy of our privacy policy.

 

Your Rights

If you are unhappy with any aspect of care you receive from this practice, you are welcome to speak to the doctor or reception staff. You may prefer to write to us, we take your concerns, suggestions and complaints seriously.

You may also want to contact the Queensland Health Quality and Complaints Commission on 3120 5999 or email infohqcc.qld.gov.au

 

We are here to help you as much as we can and to make your visit as pleasant as possible.