Service Overview: A General Practitioner service that provides comprehensive medical care at the patient’s home or residential care home. It aims to support the communities health needs when they are unable, for any reason, to get to a GP surgery. Business aiming to expand its area of coverage. Mission: Our mission is to provide comprehensive, outstanding, skilled, up to date, sustainable medical care to the Surf Coast community and to help support the community full fill their health potential. The service aims to always put the patient first. It is provided for the patient’s convenience and to meet the patient’s needs when they are unwell. Our mission is to listen to the patient’s needs and work with their suggestions. Aims: To be approachable, open and supportive. To treat all as an individual with compassion, respect and dignity. To provide confidential care. To maintain a high standard of professionalism. To provide ease of service and peace of mind. To provide a Holistic approach to healthcare. To continually improve performance and listen to suggestions and needs from customers and employees. To listen and communicate effectively. To work with the community and other providers as a team.