Private specialist practice
Employer Business Type
Profile Summary
We are seeking a motivated and proficient medical receptionist to be part of our small, dynamic and supportive team. Your role will involve ensuring the smooth running of a busy Vascular Surgery practice while actively contributing to its' growth and expansion over time. Working closely with the Surgeon, your key responsibilities include but not limited to:
- Managing consulting days including making patient appointments, billing, organising further investigations and patient recalls.
- Coordinating hospital theatre booking lists.
- Ability to build and maintain professional rapport with patients to manage their smooth journey from first contact to completing appointments with the Vascular Surgeon.
- Provide accurate quotes for procedures and operations. Advise billing policy and out of pocket fees.
- Reconcile payments, manage billing and chase outstanding accounts.
- Practice management general tasks.
- Assist in facilitating marketing strategies and campaigns.
- Networking with GPs, other health professionals and their staff
About you:
- Previous experience in medical reception or similar.
- Well-developed interpersonal, written, and verbal communication skills.
- Strong organisational and time management skills, and the ability to prioritise work according to urgency.
- Ability to work both collaboratively and independently and escalate issues to management when necessary.
- Punctual, reliable and responsible.
- Knowledge of invoicing, receipting and chasing up accounts and debts is desirable but not essential.
- Computer literacy in Microsoft Suite, Google drive and EFTPOS machines.
- Eligibility to work in Australia (permanent resident or citizen)
Billing Type