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Helping Hand Aged Care

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Employer Profile
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Profile Summary
Established in 1953, Helping Hand has a proud history of offering help and support to older South Australians for over 65 years.

Helping Hand is a not-for-profit organisation offering help at home, retirement living and residential care to over 7,000 older South Australians in Adelaide and regional South Australia.

We provide services across many lands, traditionally owned by the Kuarna, Narangga, Ngadjuri, Nukunu, Barngarla, Peramangk, and Nawu people. Helping Hand acknowledges the Traditional Owners of the land on which we work and provide services. We pay respect to their culture and heritage, and Elders past, present and emerging.

We value independence, choice, freedom and quality of care. We enable our clients, carers and their families to live their lives to the full. We make people feel at home; in our residential homes, in their own home and in their workplace.
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Area Insights
Always Open
Our Team
Work Culture
Why work with us
Our Mission
We create communities and experiences to enable older people to live their best lives.

About Us Our Vision icon
Our Vision
To be the most trusted and exceptional partner in aged care and wellbeing services.

About Us Our Objectives icon
Our Objectives
Our clients' wellbeing is central to everything we do. We help older people to achieve:

Independence and wellbeing - we believe that wellness is a right and is different for each person
Dignity of living - we believe everyone deserves exceptional care and attention
Quality of life - we believe in maintaining quality of life and sense of purpose
Choice - we believe in clients having control over their preferences and decisions
About Us Our Values icon
Our Values
Our core values show in everything we do; in our work, interactions, decisions and strategies.

Compassion - we believe in demonstrating our concern for others and doing everything we can to help
Respect - we believe that everyone has the right to have their feelings, wishes and rights recognised and honoured
Excellence - we believe in providing the highest standard that goes above and beyond everything we do
Community - we believe in creating relationships that foster a better connection with our clients, our teams, each other and our community
About Us Workforce Qualities icon
Our Workforce Qualities
Our staff are:

Engaged - our staff listen, are attentive and are interested in understanding clients' needs
Dedicated - our staff are committed to making a difference and bring their absolute best every day
Professional - our staff are skilled, knowledgeable, respectful and courteous
Genuine - our staff are real and reliable.
personal care icon
Our Service Ethos
We put our client's choices first by being:

Connected - we believe in an active, engaged and welcoming community of clients, staff and volunteers
Personalised - we believe in delivering care to suit the needs of each person
Considerate - we believe in listening to and learning about each client to provide better services
Caring - we believe in providing clients with care, compassion and respect
Team Size
Large Team
Employed Nursing Professionals
Employed Allied Health Professionals
Employed Admin and Management Professionals
Business Address
PO Box 66,,
North Adelaide SA 5006, Australia
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