Western Health
Business / Practice Details
Business / Provider Type
Community Health Service, Public Hospital, Support
Services Offered
Community Care, Corporate Health
Profile
Business / Provider Profile
Western Health is one of the largest providers of healthcare in Victoria, caring for a vibrant, diverse and rapidly growing community of almost one million people in Melbourne's western suburbs. With more than 12,500 staff, Western Health provides 800,000+ occasions of care every year.
Western Health manages acute public hospitals comprising Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital, Bacchus Marsh Hospital and Melton Regional Hospital. Western Health also operates Sunbury Day Hospital, Boollam Boollam in Williamstown, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre, Grant Lodge Residential Aged Care in Bacchus Marsh, and the new Mental Health and Wellbeing Centre in Sunshine.
Western Health provides a comprehensive, integrated range of clinical services from its various sites ranging from mental health and wellbeing services, and acute tertiary services in areas of emergency medicine, intensive care, medical and surgical services, through to subacute care and onsite and virtual ambulatory clinics. Western Health's specialised services include oncology, renal, women's health including maternity, chronic disease, geriatrics, and cardiology.
Western Health provides a combination of hospital, community-based and in-reach services to aged, adult and paediatric patients and newborn babies. Western Health also provides the primary health care service at the Dame Phyllis Frost Centre, and offers drug health and addiction medicine support through its inpatient service and community Drug Health Service.
Western Health has a strong philosophy of working with our local community to deliver excellence in patient care.
Our communities
Western Health is the major healthcare provider to one of the fastest growing and most diverse regions of Australia. The catchment population is nearing 900,000 and the birth rate and movement into this region means that strong growth will continue in the years ahead.
Our communities are culturally rich, with members speaking more than 150 different languages and dialects.
Our population has higher-than-average rates of cancer, heart disease, stroke and mental illness, and diabetes and depression are also significant population health issues. And our community is ageing, with frailty becoming a significant challenge to independent, healthy living.
We are committed to providing Best Care to communities across Melbourne’s west, improving health outcomes for all.
Our Values
Compassion - consistently acting with empathy and integrity.
Accountability - taking responsibility for our decisions and actions.
Respect - for the rights, beliefs and choice of every individual.
Excellence - inspiring and motivating innovation and achievement.
Safety - prioritising safety as an essential part of everyday practice.
Western Health manages acute public hospitals comprising Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital, Bacchus Marsh Hospital and Melton Regional Hospital. Western Health also operates Sunbury Day Hospital, Boollam Boollam in Williamstown, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre, Grant Lodge Residential Aged Care in Bacchus Marsh, and the new Mental Health and Wellbeing Centre in Sunshine.
Western Health provides a comprehensive, integrated range of clinical services from its various sites ranging from mental health and wellbeing services, and acute tertiary services in areas of emergency medicine, intensive care, medical and surgical services, through to subacute care and onsite and virtual ambulatory clinics. Western Health's specialised services include oncology, renal, women's health including maternity, chronic disease, geriatrics, and cardiology.
Western Health provides a combination of hospital, community-based and in-reach services to aged, adult and paediatric patients and newborn babies. Western Health also provides the primary health care service at the Dame Phyllis Frost Centre, and offers drug health and addiction medicine support through its inpatient service and community Drug Health Service.
Western Health has a strong philosophy of working with our local community to deliver excellence in patient care.
Our communities
Western Health is the major healthcare provider to one of the fastest growing and most diverse regions of Australia. The catchment population is nearing 900,000 and the birth rate and movement into this region means that strong growth will continue in the years ahead.
Our communities are culturally rich, with members speaking more than 150 different languages and dialects.
Our population has higher-than-average rates of cancer, heart disease, stroke and mental illness, and diabetes and depression are also significant population health issues. And our community is ageing, with frailty becoming a significant challenge to independent, healthy living.
We are committed to providing Best Care to communities across Melbourne’s west, improving health outcomes for all.
Our Values
Compassion - consistently acting with empathy and integrity.
Accountability - taking responsibility for our decisions and actions.
Respect - for the rights, beliefs and choice of every individual.
Excellence - inspiring and motivating innovation and achievement.
Safety - prioritising safety as an essential part of everyday practice.
Why us
Context
As our world changes, so too do our challenges. The health and wellbeing of our communities is impacted by a rapidly expanding environment, new technologies, economic shifts and changes in health requirements. Our patients’ health needs are becoming more complex. At the same time people have increased expectations around timely access to high-quality care where, and how it best suits their needs. The onset of COVID-19 in 2020 demonstrated the volatility of the health setting and the need for healthcare services to anticipate and respond to disruption.
We believe that our future requires an investment in our capability to encourage new innovations, inspire new ways of working and inform and build on our new models of care. Our current environment also provides new opportunities. Advances in medical and digital technology and access to accurate and timely data are transforming healthcare. Many people now use technology to receive, communicate and support their care.
We have strengthened our relationships with our partners and each other to deliver care for those who need it most. We also continue to grow our network of hospitals, providing a broader system of facilities and services. This will enable access and let us focus on where and how care is delivered. We deliver this strategy together The collective ‘we’ emphasises our connection within and beyond Western Health and our unwavering commitment to working in true partnership with our patients, people and communities.
Strategic Framework
We will be guided by a Strategic Framework that provides a clear direction in dynamic times, and allows us the flexibility to face challenges and take opportunities as they arise.
We have plotted a three year course for Key Initiatives that will evolve according to the expectation, need and context of the time. Our five Strategic Directions will endure as guiding beacons well beyond this period. Our four Guiding Principles represent, as part of the Framework, all that Western Health is and aspires to be:
Simple — we will take a straightforward approach, engage people in a way and language that is easy to understand and down to earth
Sustainable — we are resilient and adaptive, use our resources responsibly and contribute to long-term benefits for our community and environment
Connected — we collaborate, connect patients to the right services, face-to-face and virtually, and harness the connection we have with our community and each other.
Innovative — we are curious, champion new ways of working and lead by doing.
As our world changes, so too do our challenges. The health and wellbeing of our communities is impacted by a rapidly expanding environment, new technologies, economic shifts and changes in health requirements. Our patients’ health needs are becoming more complex. At the same time people have increased expectations around timely access to high-quality care where, and how it best suits their needs. The onset of COVID-19 in 2020 demonstrated the volatility of the health setting and the need for healthcare services to anticipate and respond to disruption.
We believe that our future requires an investment in our capability to encourage new innovations, inspire new ways of working and inform and build on our new models of care. Our current environment also provides new opportunities. Advances in medical and digital technology and access to accurate and timely data are transforming healthcare. Many people now use technology to receive, communicate and support their care.
We have strengthened our relationships with our partners and each other to deliver care for those who need it most. We also continue to grow our network of hospitals, providing a broader system of facilities and services. This will enable access and let us focus on where and how care is delivered. We deliver this strategy together The collective ‘we’ emphasises our connection within and beyond Western Health and our unwavering commitment to working in true partnership with our patients, people and communities.
Strategic Framework
We will be guided by a Strategic Framework that provides a clear direction in dynamic times, and allows us the flexibility to face challenges and take opportunities as they arise.
We have plotted a three year course for Key Initiatives that will evolve according to the expectation, need and context of the time. Our five Strategic Directions will endure as guiding beacons well beyond this period. Our four Guiding Principles represent, as part of the Framework, all that Western Health is and aspires to be:
Simple — we will take a straightforward approach, engage people in a way and language that is easy to understand and down to earth
Sustainable — we are resilient and adaptive, use our resources responsibly and contribute to long-term benefits for our community and environment
Connected — we collaborate, connect patients to the right services, face-to-face and virtually, and harness the connection we have with our community and each other.
Innovative — we are curious, champion new ways of working and lead by doing.
Business Address
Sunshine Hospital
Furlong Road
St Albans VIC 3021,
St Albans VIC 3021, Australia
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