13SICK National Home Doctor Service
Business / Practice Details
Business / Provider Type
Community Health Service, Education Provider
Services Offered
Community Care, Consulting, CPD Courses
Profile
Business / Provider Profile
About 13SICK, National Home Doctor
Every family should have a GP that they know and trust. However, when you need urgent medical care, but your GP is closed, 13SICK, National Home Doctor can help. With more than 400 doctors in our team, 13SICK, National Home Doctor is Australia's largest network of home visiting doctors. Our Doctors treat patients with acute, episodic conditions (e.g. gastro, UTI, migraine, respiratory infections) on weeknights, weekends and public holidays. This year we will see more than 1 million patients at home and in aged care facilities.
We bulk bill all patients with a Medicare or Gold DVA card. All Doctors carry a bag stocked with starter packs of common medications, so in many cases, patients can start treatment immediately. Following the home visit, we send a medical report to the patient's GP the next day, ensuring continuity of care.
More GPs across Australia trust 13SICK, National Home Doctor to care for their patients in the after hours. So, if you or a loved one needs to see a doctor urgently (and it's not life-threatening), but your GP is closed, call 13SICK (that's 13 7425) and save the hospital Emergency Department for emergencies.
Every family should have a GP that they know and trust. However, when you need urgent medical care, but your GP is closed, 13SICK, National Home Doctor can help. With more than 400 doctors in our team, 13SICK, National Home Doctor is Australia's largest network of home visiting doctors. Our Doctors treat patients with acute, episodic conditions (e.g. gastro, UTI, migraine, respiratory infections) on weeknights, weekends and public holidays. This year we will see more than 1 million patients at home and in aged care facilities.
We bulk bill all patients with a Medicare or Gold DVA card. All Doctors carry a bag stocked with starter packs of common medications, so in many cases, patients can start treatment immediately. Following the home visit, we send a medical report to the patient's GP the next day, ensuring continuity of care.
More GPs across Australia trust 13SICK, National Home Doctor to care for their patients in the after hours. So, if you or a loved one needs to see a doctor urgently (and it's not life-threatening), but your GP is closed, call 13SICK (that's 13 7425) and save the hospital Emergency Department for emergencies.
Why us
Our Mission is “To provide exceptional healthcare when and where it is neededâ€.
We pride ourselves on clinical excellence and the delivery of exceptional service to patients. With services across Australian capital cities, we are constantly expanding our network and service delivery areas.
13SICK, National Home Doctor is Australia's most trusted network of after hours, home visiting doctors. Our role is to provide treatment of acute, episodic illness and injury to patients at home, when they urgently need to see a doctor, but their GP is closed. By providing this service, we are supporting the family GP by ensuring their patients have 24 hours access to quality primary care. We are also helping relieve pressure on hospital Emergency Departments, delivering sustainable cost savings for taxpayers and better outcomes for the community at large.
Our Values
We make a difference:
We play a vital role within the Australian health care system by providing a service to patients that supports General Practice and alleviates pressure on hospital emergency departments. We provide timely, efficient and high quality care to some of the most vulnerable members of our community.
We care:
It is our privilege to provide urgent medical care to our patients in the afterhours; in their homes, when they need us the most. We deeply care for our patients and our empathetic approach and the quality of care we provide are what truly sets us apart.
We lead the way:
We embrace ideas, innovative thinking and emerging technology to forge a better future for how Australians access and experience medical care in the after-hours. We merge our talents with technology to benefit the Patient and our People
We are stronger together:
We celebrate the diversity of our talents and expertise to achieve as one great team. Our approach to industry and partnerships is collaborative, with a focus on leveraging strengths to drive better outcomes for our patients and doctors.
We are accountable:
We hold ourselves accountable to the highest ethical, clinical and professional standards. We continue to raise the bar of excellence and take very seriously the responsibility bestowed upon us to care for patients when their GP is closed.
We pride ourselves on clinical excellence and the delivery of exceptional service to patients. With services across Australian capital cities, we are constantly expanding our network and service delivery areas.
13SICK, National Home Doctor is Australia's most trusted network of after hours, home visiting doctors. Our role is to provide treatment of acute, episodic illness and injury to patients at home, when they urgently need to see a doctor, but their GP is closed. By providing this service, we are supporting the family GP by ensuring their patients have 24 hours access to quality primary care. We are also helping relieve pressure on hospital Emergency Departments, delivering sustainable cost savings for taxpayers and better outcomes for the community at large.
Our Values
We make a difference:
We play a vital role within the Australian health care system by providing a service to patients that supports General Practice and alleviates pressure on hospital emergency departments. We provide timely, efficient and high quality care to some of the most vulnerable members of our community.
We care:
It is our privilege to provide urgent medical care to our patients in the afterhours; in their homes, when they need us the most. We deeply care for our patients and our empathetic approach and the quality of care we provide are what truly sets us apart.
We lead the way:
We embrace ideas, innovative thinking and emerging technology to forge a better future for how Australians access and experience medical care in the after-hours. We merge our talents with technology to benefit the Patient and our People
We are stronger together:
We celebrate the diversity of our talents and expertise to achieve as one great team. Our approach to industry and partnerships is collaborative, with a focus on leveraging strengths to drive better outcomes for our patients and doctors.
We are accountable:
We hold ourselves accountable to the highest ethical, clinical and professional standards. We continue to raise the bar of excellence and take very seriously the responsibility bestowed upon us to care for patients when their GP is closed.
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