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Healthy North Coast

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Business / Provider Type
Community Health Service
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Business / Provider Profile
Healthy North Coast was appointed to deliver the North Coast PHN program in 2015 to work with primary health care (health services provided outside of hospitals) and the broader health sector to:

Increase the efficiency and effectiveness of medical services for patients, particularly those at risk of poor health outcomes; and
Improve coordination of care to ensure patients receive the right care in the right place at the right time.
‘Healthy North Coast' sums up our vision, aspiration and intentions. These objectives will be achieved through a focus on:

Access & Outcomes - by improving health outcomes and addressing health inequities
Quality - through improving the quality of primary health care
Integration - by improving patient experience and outcomes
Value - delivering better value through operational capacity efficiencies and striving for excellence through strong governance
Priority areas are:

Aged Care
Aboriginal and Torres Strait Islander Health
Digital Health
Drug and Alcohol Treatment
Maternal and Child Health
Mental Health
Population health
Health workforce
Integration and Coordination
Innovation
Why us
We work alongside our local communities, primary health care professionals, hospitals, social services, as well as health experts beyond our region.

We are committed to:

Identifying health needs in our region
Sourcing and funding local services to address health care gaps; known as commissioning
Developing and delivering innovative local health care programs
Building primary health care workforce skills and capability
Improving the integration of primary health care services with specialist and hospital care
Informing communities about health care resources and education around self-care
We do this by:

Listening to and working with our communities, individuals, health professionals and community service providers
Using trusted health data and local information to prioritise and direct efforts and resources to those most at risk of poor health
Working with service providers to deliver effective and transparent commissioning processes that are addressing identified priority needs
Maintaining strong partnerships across primary health care, the hospital system and social services so that patients have a better experience of care and enjoy improved health and wellbeing
Supporting health professionals to provide the highest quality of patient care
Providing learning and development opportunities for health professionals
Identifying and adopting innovative approaches to health care relevant to local needs
Placing patient experience and wellbeing at the centre of everything we do
Business Address
106-108 Tamar Street,
Ballina NSW 2478, Australia
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