Professionalism & Management | Communication | Communication skills

Communication skills
Session overview
Description
This session covers the basic principles of good communication and examines some of the common communication errors that may arise during a doctor's interaction with both patients and colleagues.

UKFP Curriculum 2021

This elearning session covers some of the behaviours in:

• FPC1: Clinical assessment: assess patient needs in a variety of clinical settings including acute, non-acute and community
• FPC2: Clinical prioritisation: recognise and, where appropriate, initiate urgent treatment of deterioration in physical and mental health
• FPC3: Holistic planning: diagnose and formulate treatment plans (with appropriate supervision) that include ethical consideration of the physical, psychological and social needs of the patient
• FPC4: Communication and care: provide clear explanations to patients/carers, agree a plan and deliver healthcare advice and treatment where appropriate

Learning objectives
By the end of this session you will be able to:

• identify good communication skills as an essential clinical governance tool, necessary in the delivery of effective patient care
• investigate the principles of good communication
• recognise some of the common, but easily avoidable, communication errors in medical practice
• identify how to improve your team-playing skills through more effective communications with your colleagues and other agencies