Ensuring Development and Learning course for GPs

This session examines the formal and informal means of reviewing and managing the individual performance of other people. It describes key aspects around educational supervision, performance review, mentoring and coaching. The session supports the development of leadership in clinical settings.

Learning Objectives

By the end of this session you will be able to:

• Define performance management in the context of the individual
• Relate performance management to the formal systems of individual performance review, educational supervision and appraisal
• Identify the skills and techniques associated with conducting effective individual performance review
• Explain the role of mentoring, coaching and counselling in supporting development and improved performance
• Identify where poor performance or inappropriate behaviour calls for the use of formal measures to deal with the situation
• Identify how managing performance relates to clinical leadership

Each profession has its own terminology, framework and formats for training, from students to the continuing professional development of experienced practitioners. However there are key themes and principles that apply to all.