Using Electronic Records course for GPs



This session covers issues and considerations regarding the use of a computer in the consultation room, drawing out the pros and cons as well as exploring where a computer is best placed within the room.
This session was reviewed by Khyati Bakhai and last updated in December 2020.
Learning Objectives
By the end of this session you will be able to:
- List the benefits and drawbacks of using computers during consultation
- Describe the features of the data protection act
- Identify the best place to position the computer in a consultation room
Use of paper notes has largely disappeared in General Practice in the UK. The advantages of using computers and electronic records are widely seen as best practice, however, there are some cautions to highlight.

Before commencing this session you should:
- Have observed how practitioners, with whom you are involved, use electronic records
- Reflect on your observations
As a GP, Michael Innes works in a large urban practice in Telford that has a strong tradition of training at all levels of medicine.
Until 2011, Dr Innes worked as a Senior Lecturer in the department of Primary Care at the University of Birmingham. Both his MSc and PhD concentrated on telephone consultations in primary care. He has published both on telephone consultations and on electronic records.
Dr Innes has been involved in further training for doctors with specific communication needs. He has facilitated training on organisational aspects of primary care as well as on telephone use for all practice staff. He has also been an author, actor and editor for the RCGP communication skills DVD.
In 2011 he swapped his Academic role for a commissioning one and he now is the Clinical Chair of Telford and Wrekin Clinical Commissioning Group.

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