Therapeutic Communication
Evidence suggests that ineffective communication leads to poor patient outcomes, decreased job satisfaction and health system inefficiencies. This unit of study introduces students to the communication theories and skills required to function as integral members of interprofessional teams in contemporary healthcare environments. While undertaking this unit, students will reflect on their own practice and develop their understanding of the culturally safe and respectful strategies used to provide person centre care across the lifespan, ensure safety and shared decision making in healthcare, and overcome communication barriers.
Term : JANUARY, JULY
Hours of Study: 150
Credit Points : 6
Theme 1: Foundational concepts
Appraise contemporary evidence-based literature of communication theories
Theme 2: Communication to support person-centred care across the lifespan
Conceptualise the range of communication strategies appropriate for various healthcare situations across the lifespan
Theme 3: Safety, quality and shared decision making
Apply advanced communication techniques when delivering information to patients from culturally and linguistically diverse backgrounds
Theme 4: Barriers and complex communication
Critically evaluate barriers to effective communication and explore ways of addressing these
Theme 5: Communication and leadership in healthcare
- Critically reflect on your own communication skills and examine their impact on your clinical practice
- Implement professional communication strategies to enhance safety and optimise health outcomes
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