Team Working and Patient Safety course for Dental Practice
This session will demonstrate how effective teamwork is a determining factor in patient safety, and will enable you to ensure that any team you work with is effective and therefore able to provide safer care for the patient.
Learning Objectives
By the end of this session you will be able to:
- Define what is and is not a team
- List what makes a multi-disciplinary team effective
- Describe research evidence of how these factors contribute to patient safety
- Use a checklist with any team as a basis to discuss its effectiveness
- Create a plan, in conjunction with the team concerned, to build on the team's strengths and improve its effectiveness
Patient safety depends on people working well together. Every patient is cared for by teams of people and in teams there is plenty of scope for care to fall down.
Hilary Cotton, MBA, has worked in leadership development across the public sector for 30 years. She is an associate with Aston Organisation Development, which specialises in translating research on leadership in health care into new approaches to team effectiveness.
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