Pharmacology of Intravenous Sedation Agents course for Dental Practice
This session outlines three communication styles: assertive, passive and aggressive. The process and advantages of assertive communication are then described and illustrated in detail. The session supports the development of leadership in clinical settings.
Learning Objectives
By the end of this session you will be able to:
- Distinguish between passive, aggressive and assertive communication styles
- Use the assertiveness script format to articulate and justify the need for change
- Judge effectively when it is appropriate to use the assertiveness script format in communication
- Demonstrate an awareness of the ethical dimension of assertive communication and check that requests are fair, reasonable and achievable
- Identify how you will demonstrate leadership by using effective communication styles
Some communication styles carry strong benefits or deficits, particularly in situations where we are hoping to influence a change in behaviour. An effective communicator chooses a style suitable to the situation.
Before commencing this session you should complete these sessions in the Introductory Module:
- Introduction to Leadership and LeAD
- Introduction to Medical/Clinical Leadership Competency Framework
Peter Keane is an Education Consultant in the field of Special Educational Needs. He provides consultancy, audit, training and coaching support to a range of education and care settings, and is a Specialist Member of the Special Educational Needs and Disability Tribunal. He has been published in educational journals, and contributed to the writing of national projects in anti-bullying and school management.
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- Posted Date: 2025-03-04
- Location:Online
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- Posted By eIntegrity Healthcare e-Learning
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- Location:Online
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- Posted By eIntegrity Healthcare e-Learning
- Posted Date: 2025-03-04
- Location:Online
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- Oral Health | Clinical and Risk Asessment | Use of...
- Posted By eIntegrity Healthcare e-Learning
- Posted Date: 2025-03-04
- Location:Online
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