Hard to Reach and Seldom-heard Families course for Nurses

This session will explore what is commonly understood by the term ‘hard to reach’ and what this understanding leads practitioners to conclude.

Learning objectives

By the end of this session you will be able to:

• Define the concept of ‘hard to reach’ families
• Identify key family characteristics which challenge service provision and access
• Identify key characteristics of services which inhibit family engagement
• Identify key points in the family’s story at which engagement may have made a difference to the identified outcome
• Describe an assessment framework with allows family needs to be accurately recorded

In this session we will explore what is commonly understood by the term ‘hard to reach’ and what this understanding leads practitioners to conclude. As part of this exploration we will consider the service user and provider characteristics that prohibit families receiving the help they could most benefit from and the means by which their needs can be assessed.