Essentials of patient safety for all staff

This session introduces patient safety for all NHS and associated staff. It focuses on the essentials for creating patient safety. These include:

• listening to patients and raising concerns
• the systems approach to safety, where instead of focusing on the performance of individual members of staff, we try to improve the way we work
• avoiding inappropriate blame when things don't go well
• creating a just culture that prioritises safety and is open to learning about risk and safety

Further sessions in this syllabus build on these essentials so that staff may become Patient Safety Practitioners or Advanced Practitioners or simply strengthen their approach to patient safety.