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55.00 for 12 months
This course is part of HealthcareLink Learning Portal.
Conflict Resolution - Level 1
Speciality Classification
Management and Administration
Location
Online
Delivery
Online
Time / Duration
40 minute
Subject matter expert
elfh
Provider
eIntegrity
Conflict Resolution Level 1
This e-learning session meets the statutory and mandatory training requirements and learning outcomes for Conflict Resolution Level 1 in the UK Core Skills Training Framework (UK CSTF).
Learning Objectives
- List the most common causes of conflict
- Describe the different types of assault, why they occur and the most appropriate type of intervention
- Explain the different types of communication and the impact they can have in a conflict situation
- Recognise different types of behaviour patterns
- Explain the importance of keeping a safe distance in conflict situations
- Explain the use of ‘reasonable force’ as described in law and its limitations and requirements
- Identify the range of support, both short and long term, available to those affected by a violent incident
- Explain the need to provide support to those directly affected by a violent incident and the wider organisational benefits of this
- Identify and signpost support mechanisms within your organisation
Session Information
Duration:
25 minutes (knowledge chapters)
15 minutes (eAssessment)
Instructors / Speakers
Andi Blackmore,
Programme Manager - Technology Enhanced Learning, NHS England
Angelina Montinaro,
Lead Learning Designer - Technology Enhanced Learning, NHS England
Vanessa Bassnett,
xMarketing and Communications Engagement Lead - Technology Enhanced Learning, NHS England
Dave Beardmore,
Project Manager - Technology Enhanced Learning, NHS England
Ian Blacklock,
Learning Designer - Technology Enhanced Learning, NHS England
Title
Conflict Resolution - Level 1
Speciality Classification
Provider Type
Education Provider
Time / Duration
40 minute
Price Details
55.00 for 12 months
Location
Online
Posted By
Price:
$55.00
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