Communicating With Families course for Nurses

This session outlines the importance of engaging with parents, carers and families. It will introduce you to what it means to engage families and basic principles in doing so. It introduces you to listening skills and skills in asking questions that help you communicate effectively with families.

Learning Objectives

By the end of this session you will be able to:

• Explain the importance of engaging with families and carers
• Explain the importance of seeing things from the perspectives of children and young people, parents and carers
• Describe the meaning of ‘engagement’ in relation to families
• Identify basic practice principles of engaging with families and carers

This session uses self assessments that help you check what you have learnt. You do not have to use them and your answers are not seen by anyone else.