Building and Maintaining Relationships course for Dental Practice
The aim of this session is to enhance your knowledge and appreciation of the importance of building and maintaining relationships as a newly qualified, or new to role healthcare professional, including the positive impact relationships can have on the quality of patient care and safety.
Learning Objectives
This session will support you to:
- Listen to others and recognise different perspectives
- Empathise and take into account the needs and feelings of others
- Communicate effectively with individuals and groups, and act as a positive role model
- Gain and maintain the trust and support of colleagues
This session will focus on four key areas when building and maintaining relationships.
Before commencing this session you should:
- Have basic knowledge and/or experience of working within a team
Complete sessions:
- 1.1 Demonstrating Personal Qualities: Developing Self-awareness
- 1.2 Demonstrating Personal Qualities: Managing Yourself
- 1.3 Demonstrating Personal Qualities: Continuing Personal Development
- 1.4 Demonstrating Personal Qualities: Acting with Integrity 2.1 Working with Others: Developing Networks
Laura Meadows is a Chartered Physiotherapist, who graduated from the University of the West of England in 2003 with BSc (hons) Physiotherapy at University. She now works as a Senior Hands, Burns and Plastics Physiotherapist at the University Hospitals of Leicester NHS Trust and is currently on secondment with the Leicester, Leicestershire and Rutland (LLR) Local Health Community Workforce Development Team as the Strategic Preceptorship Lead. This role involves the development and co-ordination of preceptorship for the newly qualified workforce in Leicester, Leicestershire and Rutland.
Lisa Martin works as a Senior Faculty Educator for the Faculty Education at Heart of England NHS Foundation Trust in Birmingham where she leads on Preceptorship for the organisation and also delivers multi-professional clinical skills education. She has worked in education for four years. Her background is in Acute Coronary Care where she has worked as a senior nurse and completed her specialist degree. She is a recognised NMC teacher and is in the process of completing her masters in Higher and Professional Education with Staffordshire University.
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