Achieving a Facilitative Approach course for GPs
This session aims to develop the beliefs, values and skills that allow communication to be flexible, effective and empathic. This session supports the development of leadership in clinical settings.
Learning Objectives
By the end of this session you will be able to:
- Identify the characteristics and components of effective interpersonal communication and associated skills
- Explore theoretical models of interpersonal communication and examine how these can be used to analyse situations and select appropriate communication strategies
- Consider how trust and rapport can be gained through effective communications
- Identify barriers to effective communications
- Review own communications strengths and development areas
- Demonstrate your contribution to leadership development by identifying ways in which you will encourage others to voice ideas on improving services
Effective communication with colleagues and patients is essential for successful clinical practice and depends upon establishing trust and rapport.
Before commencing this session you should complete these sessions in the Introductory Module:
- Introduction to Leadership and LeAD
- Introduction to Medical/Clinical Leadership Competency Framework
Peter Keane is an Education Consultant in the field of Special Educational Needs. He provides consultancy, audit, training and coaching support to a range of education and care settings, and is a Specialist Member of the Special Educational Needs and Disability Tribunal. He has been published in educational journals, and contributed to the writing of national projects in anti-bullying and school management.
Peter Keane is an Education Consultant in the field of Special Educational Needs. He provides consultancy, audit, training and coaching support to a range of education and care settings, and is a Specialist Member of the Special Educational Needs and Disability Tribunal. He has been published in educational journals, and contributed to the writing of national projects in anti-bullying and school management.
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