Australia Permanent Healthcare and Medical Courses

This session will provide an overview of key patient safety issues and challenges in primary care. It will also explain why improving patient safety r...

This session illustrates a real GP’s understanding of what patient safety means in primary care. This session was reviewed by Khyati Bakhai and las...

This session describes how to communicate effectively and empathetically with patients and carers who have been involved in a serious adverse event. T...

This session provides an overview of the field of human factors, including the human factors challenges in primary care. It also provides explanation ...

This session demonstrates how human cognitive limitations can affect diagnostic ability. It applies examples from the e-learning session 'Human Factor...

This session will improve your understanding of how frontline healthcare staff can thwart patient safety incidents using the Three Buckets model. This...

This session focuses on applying root cause analysis (RCA) in general practice. RCA is a systematic incident investigation method that can be used to ...

This session describes the use of Root Cause Analysis tools to systematically investigate patient safety incidents in general practice. Examples to im...

This session provides a practical example of how to apply prospective risk assessment to general practice. Using an example of setting up a nurse-led ...

This session will assist general practitioners and their staff in understanding the origins and importance of significant event audit (SEA). For pr...