This session explores the role of special tests and baseline records in formulating a treatment plan for a patient. Elements of other sessions (such as dental radiography, occlusion, periodontology and endodontics) are identified.
This session outlines the different perspectives of health that exist and how these have evolved over time. It is important to understand how the patient views their oral health and the role that you might play in maintaining it.
This session will define a complaint, explain the factors contributing to a complaint, and provide strategies for resolving and responding to complain...