With the focus on customer service and consumer outcomes those involved in providing hospitality services will need the knowledge and attitude to prov...
In this learning activity we outline the principles of good organisational governance, what it has to do with your workforce and people receiving care...
Continuous improvement underpins all eight standards and is expected to involve all stakeholders. Learners will explore their role in continuous impro...
This video learning resource presents an introduction to the Aged Care Standards from the consumer perspective. These learning resources are optimised...
This video learning resource presents an introduction to Standard 1 of the Aged Care Standards from the consumer perspective. These learning resources...
This video learning resource presents an introduction to Standard 2 of the Aged Care Standards from the consumer perspective. These learning resources...
This video learning resource presents an introduction to Standard 3 of the Aged Care Standards from the consumer perspective. These learning resources...
This video learning resource presents an introduction to Standard 4 of the Aged Care Standards from the consumer perspective. These learning resources...
This video learning resource presents an introduction to Standard 5 of the Aged Care Standards from the consumer perspective. These learning resources...
This video learning resource presents an introduction to Standard 6 of the Aged Care Standards from the consumer perspective. These learning resources...
