This is the first of two sessions covering the fundamentals of consulting skills. The four categories are: establishing rapport, eliciting information...
This session is the second of two sessions that will give you a grounding in the four categories of consulting skills you are likely to need in virtua...
This session deals with treating your patients as equal partners in the decisions reached about their treatment, while meeting clinical needs and desi...
This session covers issues and considerations regarding the use of a computer in the consultation room, drawing out the pros and cons as well as explo...
This session explores the ways in which GPs effectively and appropriately close the consultation. This session was reviewed by Suchita Shah and last u...
This session aims to explore the determinants of consultation length and what it means to consult efficiently. This session was reviewed by Jenny Bedf...
This session introduces Michael Balint, outlines his principal ideas and describes his innovative use of the case discussion group to help doctors und...
This interactive session explores some of the difficulties associated with patients whose behaviour doctors find challenging and who may provoke stron...
This session explores the issues that may arise when a consultation is conducted over the telephone, including how to minimise the possible negative f...