This session introduces qualitative research and explains some of the more commonly used qualitative methodologies.You will also be asked to criticall...
This session enables you to revise what you have learnt in the other sessions in this module. This session was reviewed by Khyati Bakhai and last upda...
This session enables you to revise what you have learnt in the other sessions in this module. This session was reviewed by Khyati Bakhai and last upda...
This session will provide an overview of key patient safety issues and challenges in primary care. It will also explain why improving patient safety r...
This session describes how to communicate effectively and empathetically with patients and carers who have been involved in a serious adverse event. T...
This session provides an overview of the field of human factors, including the human factors challenges in primary care. It also provides explanation ...
This session demonstrates how human cognitive limitations can affect diagnostic ability. It applies examples from the e-learning session 'Human Factor...
This session will improve your understanding of how frontline healthcare staff can thwart patient safety incidents using the Three Buckets model. This...
This session focuses on applying root cause analysis (RCA) in general practice. RCA is a systematic incident investigation method that can be used to ...